#1 By: sulthan, October 11th, 2017 10:15
X-mirage is not work in portrait mode in iOS 11. It crashes when I open games.
#2 By: coco, October 12th, 2017 01:11
Hi, so sorry for the inconvenience. What's the name of the game? Does the problem happen to all games?
#3 By: sulthan, October 12th, 2017 01:29
It happened all portrait mode games. I am using iPhone 6S
#4 By: coco, October 12th, 2017 01:31
Thanks for your feedback. Could you tell us an example?
#5 By: coco, October 12th, 2017 01:32
May I know your OS version? Are you using the latest X-Mirage?
#6 By: sulthan, October 12th, 2017 02:04
I am using iOS 11.0.2. When I open a portrait type games ( not landscape ), It shows black screen and I can hear the sounds. But when I export it, it only records until that blank screen. Check this video
#7 By: coco, October 12th, 2017 02:09
What's your Mac OS version or Windows OS version?
#8 By: sulthan, October 12th, 2017 02:21
Windows version 2.3.9
#9 By: coco, October 12th, 2017 03:46
We can't find the game (backyard bash) from App Store. But we have tested MARIO RUN, and it works well.
#10 By: sulthan, October 12th, 2017 04:13
Mario run is not working too...
#11 By: coco, October 12th, 2017 06:05
Was there another mirror application running on the computer?
#12 By: sulthan, October 12th, 2017 06:26
No. There is no mirroring software running. I can record my iPad on both portrait mode and landscape mode.( iOS 10.3.3). On iPhone, I can record only landscape without any problem. Problem is only with the portrait mode (iOS 11.0.2)
#13 By: coco, October 12th, 2017 23:45
Our developers are fixing it. I will let you know once it is fixed.
#14 By: sulthan, October 14th, 2017 02:25
#15 By: Gage, October 21st, 2017 03:13
Hi, I'm using an iPhone 6S as well on iOS version 11.0.3 and Windows 10.0.15063, everything was working fine until I updated my phone recently. I usually stream Summoner's War but since I updated my phone going into portrait mode immediately shuts down X-Mirage without fail. I also tried a few other games like Hearthstone and Plague Inc. and I get the same results.
#16 By: coco, October 25th, 2017 03:23
Hi, thanks for your feedback and so sorry for the inconvenience. Our developers are fixing it. We will release a new version soon.
#17 By: Gage, October 25th, 2017 06:26
That sure is a relief, thanks for the update Coco!
#18 By: coco, November 5th, 2017 20:45
Hi, please update your iOS version and then try again.
#19 By: Gage, November 8th, 2017 00:31
It no longer crashes when going into portrait mode after the most recent update.