#1 By: Jasper, April 30th, 2017 23:29
My X-mirage program on the about tab still shows that it is registered to me but when I try to export my video on X-mirage Converter an alert popup says that I am using an unregistered trial version and it is asking me to buy it again. Please help me fix this issue. I have already emailed twice email@example.com about the malfunction and did not get a response. Please help, thank you.
#2 By: coco, May 1st, 2017 22:32
Please turn off firewall and antivirus softwares.
#3 By: Jasper, May 2nd, 2017 00:13
I'm using iOS Mac version 10.11.6 OS X El Capitan. I don't have firewall on or have virus scan. I reinstalled it again and it still shows that prompt and it says to "cancel - buy it now - continue with trial" I don't see the enter product key part. where do I go to input my existing key? It's still the same result
#4 By: coco, May 2nd, 2017 01:14
Could you send us a screenshot?