#1 By: Steve Uy, November 23rd, 2013 14:40
I just bought X-Mirage yesterday, and every video I record has problems with audio. The audio always starts off about 0.2 seconds ahead of the video, and goes even more out of sync the longer the video runs.
Here is an example of a recording I made:
There is nothing wrong with my wifi, and this is consistent with every video I make (over a dozen so far), so I'm pretty sure it has nothing to do with with the connection.
#2 By: coco, November 25th, 2013 01:54
Hi @msz0065, does the sync issue exist while you are mirroring and recording the screen, or it just appears in the recorded video? If it is the later, would you please send us the recorded video via Dropbox for troubleshooting? We really appreciate that.
#3 By: Steve Uy, November 25th, 2013 07:30
Here's the video.
It's just happening to the recorded video. The sync, in the case of this video, seemed perfect when I was mirroring and recording it.
Sometimes there are sync issues with the audio when I am mirroring it, but those are random occurrences and a restart usually helps fix the issue.
#4 By: coco, November 26th, 2013 00:49
Hi @msz0065, we need the whole .trmulsrc file. Click the Library button on the main interface and you will find it. Please zip it and upload to the Dropbox.
#5 By: Steve Uy, November 26th, 2013 10:25
I deleted the previous video. But I made a new one here. The issue is consistent, at least.
#6 By: coco, November 26th, 2013 19:58
Thank you, @msz0065, we will solve the problem soon.
#7 By: Browser Mmorpg Games, November 27th, 2013 00:38
http://www.youtube.com/watch?v=CPWlhHuRU6Q . Look at this video. it is very buggy. Any patch or update to this software. I had a lot of problems with auto and video.
#8 By: coco, November 27th, 2013 00:48
Hi @playbbg, please send us the .trmulsrc file for the troubleshooting, thanks.
#9 By: Browser Mmorpg Games, November 28th, 2013 09:42
#10 By: coco, November 28th, 2013 20:03
@playbbg, please zip it first and then upload to the Dropbox, thanks.
#11 By: amroc, February 27th, 2014 11:26
Any news on this issue? I have exactly the audio sync issue described by msz0065. I really needed this app to record videos, it's the reason I bought a license. It's not encouraging to see that after 3 months this issue still isn't fixed.
#12 By: jeff, March 4th, 2014 08:09
Do you try the latest version?
#13 By: José Bernabeu, March 19th, 2014 17:13
I have this same issue using x-mirage 1.04.5 version (the last one) any solution ??
#14 By: coco, March 19th, 2014 21:04
Hi @jbernabeu, would you please send us the .trmulsrc file for the troubleshooting? Thanks.
#15 By: José Bernabeu, March 20th, 2014 03:59
#16 By: Pumpi, March 20th, 2014 08:06
I have the same problem.
I´ve updated to the latest version, but this has no effekt. Is it right that the Version of the X-Mirage converter is Version 1.0(1) because X-Mirage is 1.04.5 ?
I use an iPad 2 ( iOS 7.0.4 ) with an iMac i5 2.66GHz with 12 GB RAM with OS X 10.8.5
If you need the file, please give me an eMail adress, the .zip has only 8MB
#17 By: coco, March 20th, 2014 23:08
Hi, @Pumpi, please send email to email@example.com
#18 By: José Bernabeu, March 22nd, 2014 05:11
Have you already download my trmulsrc file ??
#19 By: coco, March 23rd, 2014 23:35
Hi @jbernabeu, please sens email to firstname.lastname@example.org and we will send you a beta version.
#20 By: José Bernabeu, March 26th, 2014 16:55
I already get the beta and has the same problem
Any other idea???
The app is great but I must be able to record video and audio sync
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